Privacy Policy

LAST MODIFICATION: 10/03/2024

The Privacy Policy is part of the General Terms and Conditions governing the website www.fergushotels.com
together with the Cookie Policy and the Legal Notice.

FERGUS HOTELS reserves the right to modify or adapt this Privacy Policy at any time. Therefore, we recommend reviewing it each time you access the website. If a user has registered on the website and accesses their account or profile, they will be informed in case of substantial changes regarding the processing of their personal data.

Who is responsible for processing your data?

The data collected or voluntarily provided through the website, either through navigation or via contact forms, email, or phone, will be collected and processed by the Data Controller, whose details are provided below:

• FERGUSMED SL, VAT: B57813602
C/ Gremi Hortolans, 11, 1º, 12, 07009, Palma, Balearic Islands.

Registered in the Palma de Mallorca Mercantile Registry, Volume 2549, Folio 1, Sheet PM-72535, entry 1º dated 07/24/2013.

HOTEL FERGUS STYLE PALMANOVA, Passeig Mar 14, 07181, Palmanova, Calvià, Balearic Islands.

HOTEL FERGUS STYLE CALA BLANCA, C/Huguet des Far, 27, 07180, Santa Ponsa, Calvià, Balearic Islands.

HOTEL FERGUS STYLE BAHAMAS, Platja d’en Bossa s/n, 07817, Ibiza, Balearic Islands.

HOTEL FERGUS CONIL PARK, Paseo de la Fontanilla s/n, 11140, Conil de la Frontera, Andalusia.

HOTEL FERGUS CLUB EUROPA, C/ Savina, 16, 07160, Peguera, Calvià, Balearic Islands.

HOTEL FERGUS CLUB PALMANOVA PARK, C/ Voranova, 6, 07181, Palmanova, Calvià, Balearic Islands.
HOTEL FERGUS CAP ROIG, C/ de Marinada, S/N, 43895, Tarragona, Catalonia.

HOTEL LAS PALMERAS Affiliated by FERGUS, C/ Martínez Catena, 6, 29640, Fuengirola, Málaga, Andalusia

HOTEL TAL Affiliated by FERGUS, C/ Maria Antònia Salvà, 44, Llucmajor, Balearic Islands.

HOTEL FERGUS PUERTO DE LA CRUZ, Calz. Martíánez, 17, 38400, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands.

HOTEL FERGUS CACTUS GARDEN, C/ Las afortunadas, 35625, Pajarà, Fuerteventura, Canary Islands.

HOTEL FERGUS STYLE PUNTA ARABI, Cam. 3. Punta Arabí. 07852 Santa Eulalia del Rio, Ibiza.

• SOLLERBEACH SL, VAT: B57108391
C/ Joan Miro, 4, 07014, Palma, Balearic Islands

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Registered in the Palma de Mallorca Mercantile Registry, Volume 1869, Folio 197, Sheet PM-39698, entry 1º dated 10/13/2001

HOTEL FERGUS STYLE SOLLERBEACH, C/ Marina, 4, 07108, Port de Sóller, Balearic Islands.

• BAY TOBAGO SLU, VAT: B10740454
Av. Diagonal, 662-664, P.2, 08034, Barcelona, Catalonia

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Registered in the Barcelona Mercantile Registry, Volume 48362, Folio 167, Sheet number B581465, entry 1º dated 05/26/2022
fergushotels.com

HOTEL FERGUS STYLE TOBAGO, C/ Martin Ros Garcia, 1, 07181, Palmanova, Calvià, Balearic Islands

• HOTJAR SL, VAT: B07075609
Av. Magaluf, s/n, 07181, Palmanova, Calvià, Balearic Islands.

Registered in the Balearic Islands Mercantile Registry, Volume 999, Folio 62, Sheet PM-9.111, entry 1º dated 06/18/92.

HOTEL FERGUS BERMUDAS, C/ Pinzones, 20, 07181, Palmanova, Calvià, Balearic Islands.

• I.I. CALA LONGA SA, VAT: A07052228
Av. de Bartomeu de Roselló, 18, 07800, Ibiza, Balearic Islands.

Registered in the Balearic Islands Mercantile Registry, Volume 273, Folio 1, Sheet 5.218, entry 1º dated 10/02/76

HOTEL CLUB MALLORCA WATERPARK, Av. Las Palmeras, 12, 07183, Magaluf, Calvià, Balearic Islands.

• TRIMAR LLORET 2004, S.L., VAT: B17783275
Avinguda Vila de Tossa, nº 42-46, C.P. 17310, Lloret de Mar, Girona.

Registered in the Girona Mercantile Registry, Volume 2060, Folio 13, Sheet GI-37257, entry 4º dated 04/22/08

Hotel Clipper Affiliated by FERGUS, Calle Joan Baptista Lambert, 3, 17310, Lloret de Mar (Girona)

• Q HOTELS SUN RESORT SL, VAT: B57076523
Av Mestre Gari 13, 07740, Es Mercadal
Menorca Mercantile Registry, Volume 67, Folio 94, Sheet number IM-3499

HOTEL FERGUS CLUB CAREMA SPLASH, Carrer de Baix, 07748, Platges de Fornells, Menorca.

HOTEL FERGUS STYLE CAREMA BEACH, Avenida Circunvalación, S/N, 07769 Cala en Bosch, Menorca.

• PERDIU BLAVA COMPAÑÍA 2024 SL, VAT: B19749597
Avda Gabriel Roca, 19, 5 A, 07014, Palma de Mallorca.

Mallorca Mercantile Registry, Sheet number PM-100830

HOTEL FERGUS STYLE PALMA BEACH, Carrer de la Pollacra, 4, 07610, Platja de Palma, Palma.

FRINGIAN S.L., VAT: B66451402
C/ Gremi Hortolans nº11, Floor 1, Door 12, 07009, Palma de Mallorca

Barcelona Mercantile Registry, Sheet number B-462564

HOTEL FERGUS CLUB PINEDA SPLASH, Carrer de les Puntaires, 20, 08397, Pineda de Mar, BCN.

HOTEL LLORET VIBE AFFILIATED BY FERGUS, Avinguda de la Roca Grossa, 2, 17310 Lloret de Mar, Girona.
fergushotels.com

Contact at FERGUS HOTELS for the protection of your personal data:

Phone: (+34) 971006007
Data Protection Officer (DPO) Contact: lopd@fergushotels.com
If, for any reason, you want to contact us regarding the processing of your personal data or privacy (with our Data Protection Officer), you can do so through any of the means indicated above.

What data do we collect through the website?

Simply by browsing the website, FERGUS HOTELS will collect information regarding:

• IP address

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• Browser version

• Operating system

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• Duration of the visit or navigation on the website

Such information is stored via Google Analytics, so we refer to Google's Privacy Policy, as they collect and process such information: http://www.google.com/intl/en/policies/privacy/

Similarly, the website provides Google Maps, which may access your location if you allow it, to give more specific information about distances and/or routes to our locations. We refer to the Privacy Policy used by Google Maps to understand the use and processing of such data: http://www.google.com/intl/en/policies/privacy/

The information we handle will not be linked to a specific user and will be stored in our databases for statistical analysis, website improvement, product and service enhancement, and to improve our commercial strategy. Data will not be shared with third parties.

Data related to	Document	Retention
Clients and suppliers	As an example and without limitation, some of the most significant documents: invoices (issued by the company and addressed to the company), contracts between traders (sale, commission, transport, service provision, etc.), contracts with individuals, real estate contracts (commercial leases, sales, exchanges, etc.). Commercial correspondence, contracts and banking documentation (current accounts, deposits, leasing, rental, etc.), expense notes.	Obligation to keep documentation for at least 6 years. Retention may vary depending on prescription cases. Article 30 of the Commercial Code establishes that entrepreneurs must keep books, correspondence, documentation, and receipts relating to their business for six years from the last entry in the books. This rule establishes only a minimum retention period.
	Documents and records with tax significance	General Tax Law, articles 66 to 70 Previous 4 fiscal years
	Subjects obligated by the Anti-Money Laundering Law, documentation proving compliance with AML obligations	Law 10/2010, article 25 10 years
Human Resources	Payroll, TC1, TC2, etc.	10 years (Royal Legislative Decree 5/2000, August 4, approving the consolidated text on Offenses and Sanctions in the Social Order).
	Curriculums / Resumes	Until the end of the selection process, and up to 2 additional years unless the individual withdraws consent or requests deletion.
	Employee training	Art. 5.2, Order TAS/2307/2007 4 years
	Working hours records	Art. 34.9 Royal Legislative Decree 2/2015, approving the consolidated text of the Workers’ Statute. 4 years
	Documents of dismissal indemnities Contracts Data of temporary employees	RD 425/2005, section 3, Additional Provision 1 4 years Article 30 of the Commercial Code establishes a minimum of 6 years. Organic Law 7/2012 recommends 10 years.
	Employee file	Up to 5 years after leaving (Royal Legislative Decree 5/2000, August 4).
	Documentation or IT records proving compliance with occupational risk regulations Occupational Safety and Health	RDL 5/2000, Art. 4 5 years
Marketing	Databases or website visitors	As long as processing lasts
Access control and video surveillance	Visitor register	Instruction 1/1996 AEPD 30 days
Access control and video surveillance	Video surveillance Images/audio captured by video systems will be deleted within a maximum of one month. Recordings will be destroyed within a month unless related to serious or very serious criminal or administrative offenses, ongoing police investigations, or judicial/administrative proceedings.	Instruction 1/2006 AEPD 30 days
Accounting	Accounting books and documents, annual accounts Shareholder agreements and board meetings, company statutes, minutes, board regulations, delegated committees Financial statements, audit reports Registers and documents related to subsidies	Commercial Code, Art. 30: 6 years
Corporate documentation	Articles of incorporation, bylaws, corporate resolutions, powers of attorney, sale/purchase of shares or assets, dissolution/liquidation Minutes of general and board meetings, share registers, single shareholder contracts, other books Other corporate documents (private share sale contracts, participative loans, share pledges, etc.)	Recommended: entire life of the company and at least 6 years after dissolution/liquidation Obligation: minimum 6 years from the last entry Recommended: life of the company and at least 6 years after dissolution/liquidation
Tax / Fiscal	Management of tax rights and obligations, dividend payments, supporting tax documentation (contracts, invoices, receipts, delivery notes)	Obligation to keep documentation: minimum 4 years, Articles 66-68 General Tax Law. Organic Law 7/2012 recommends 10 years.
Health & Safety	Medical records of employees / Health data of spa clients (treatments)	Art. 17.1 Law 41/2002 5 years
Insurance	Insurance policies	6 years (general) 2 years (damages) 5 years (personal) 10 years (life)
Legal	Intellectual and industrial property documents, contracts and agreements	5 years
	Permits, licenses, certificates	6 years from expiration, 10 years (criminal statute)
	Confidentiality and non-compete agreements	Duration of obligation/confidentiality
Data protection regulations	Records and documents proving compliance (audits, reports, data processor contracts)	While processing lasts and 3 years after
	Documentation proving requests for exercising rights of data subjects	3 years after request
	Logs / Records of access to information systems	2 years
	If processing is based on consent, proof of consent	While processing lasts and 3 years after
Internet traffic data, emails, etc.	User ID, IP address, phone number, IMSI/IMEI, date/time of communication, type of service (voice, data, SMS/MMS)	Article 5, Law 25/2007
Fixed phone calls	Type of service/communication (voice, data, SMS/MMS)	1 year
Biometric data (fingerprint, facial recognition) according to AEPD guidelines	Recorded in authorized software after positive impact assessment	Retention limited to necessary processing time: employee records 4 years, non-employees 30 days, building access 30 days, inactive fingerprints 6 months
Guests	Check-in registration	3 years (Organic Law 4/2015, INT/1922/2003, RD 933/2021)

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